**Return and Refund Policy**
Thank you for shopping with Bahekurti ! We appreciate your business and want to ensure your satisfaction with every purchase. Please read our return and refund policy carefully to understand your options in case you need to return an item.
**1. Returns**
We accept returns within 7 days from the date of purchase. To be eligible for a return, the item must be unused, in the same condition that you received it, and in the original packaging with all tags attached.
**2. How to Initiate a Return**
To initiate a return, please follow these steps: - Email our customer support at bahekurti@gmail.com with your order number, the item(s) you wish to return, and the reason for the return. - Our customer support team will provide you with a return authorization and instructions on how to return the item(s).
**3. Refunds**
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
- If your return is approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 15 business days.
- If your return is approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 15 business days.
**4. Exchanges**
If you would like to exchange an item for a different size or color, please contact our customer support team at bahekurti@gmail.com to initiate an exchange. We will guide you through the process and assist you with the exchange.
**5. Non-Returnable Items**
Several types of items are non-returnable, including:
- Gift cards
- Downloadable software products
- Health and personal care items
- Gift cards
- Downloadable software products
- Health and personal care items
**6. Shipping**
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
**7. Damaged or Defective Items**
If you receive a damaged or defective item, please contact us immediately at bahekurti@gmail.com with your order number and clear photos of the damaged or defective item. We will arrange for a replacement or refund as soon as possible.
**8. Contact Us**
If you have any questions about our return and refund policy, please contact us at bahekurti@gmail.com.
Thank you for shopping at bahekurti! We appreciate your business and look forward to serving you again in the future.
Thank you for shopping at bahekurti! We appreciate your business and look forward to serving you again in the future.